Privacy and legal information
This page explains how Casa Tarapacana handles website enquiries, basic analytics, contact details, and legal information for this website.
Essential information
Casa Tarapacana is a restored house on Rua da Rosa, Horta, Faial, Açores. For enquiries about availability, stays, or the website, use casa@tarapacana.com.
Public contact email: casa@tarapacana.com. Alojamento Local registration: AL/5702. Airbnb listing: airbnb.com/rooms/1700785343469438118. Booking.com listing: booking.com/hotel/pt/casa-tarapacana-horta.en-gb.html. The property-specific complaints book link will be published here when the operator record is active.
Information collected
The enquiry form may collect your name, email address, desired dates, number of guests, referral source, consent to be contacted, and message. Casa Tarapacana uses this information to respond to your enquiry and manage follow-up by email.
Form processing
Form submissions are processed through Static Forms and delivered to Casa Tarapacana by email. The website also keeps a direct email option available at casa@tarapacana.com.
The website form is for enquiries only. The website does not process payments, confirm bookings automatically, or run a direct booking engine. Booking terms, cancellation conditions, prices, and guest details are agreed separately by email or through the relevant booking platform.
Analytics
The site uses Umami analytics to understand basic page views and site usage. Umami is configured for privacy-friendly analytics and does not use advertising cookies. Casa Tarapacana does not use Google Analytics, Meta Pixel, or advertising trackers on this website.
Complaints book
Portuguese accommodation providers are generally required to provide access to the Livro de Reclamações, including the electronic complaints book on their websites. The official electronic complaints book platform is livroreclamacoes.pt.
If you have a concern about Casa Tarapacana, you can first contact casa@tarapacana.com. The property-specific electronic complaints book link will be published here when available for AL/5702.
Privacy questions
For privacy questions, contact casa@tarapacana.com.